Can NHIF be used in Private Hospitals?

Can NHIF be used in Private Hospitals?

The National Hospital Insurance Fund (NHIF) is a crucial part of the healthcare system in Kenya, providing coverage to individuals across the country. One common question that arises is whether NHIF can be used in private hospitals. In this article, I will provide a comprehensive guide to help you understand the possibilities and considerations when it comes to utilizing NHIF in private healthcare facilities.

Understanding NHIF Coverage

Before we explore the use of NHIF in private hospitals, let’s first understand what NHIF is and how it operates. NHIF is a government-run social health insurance scheme in Kenya, aiming to provide accessible and affordable healthcare to all citizens. It offers different coverage plans based on an individual’s contribution category, such as employed, self-employed, voluntary, or civil servant.

Utilizing NHIF in Private Hospitals

The good news is that NHIF can indeed be used in private hospitals under certain conditions. While NHIF is often associated with public healthcare facilities, it also recognizes the role of private hospitals in providing healthcare services. Here are some key points to consider:

  • Accredited Private Hospitals: NHIF has a network of accredited private hospitals where NHIF coverage can be utilized. These private hospitals have entered into agreements with NHIF to provide healthcare services to NHIF members. To use NHIF in a private hospital, it must be part of NHIF’s accredited network.
  • Co-Payment and Top-Up: When using NHIF in a private hospital, it’s important to understand that NHIF may cover a portion of the expenses, but there might be a co-payment or top-up required. The co-payment is the amount you need to pay out of pocket for the services received. The top-up is an additional payment to cover the remaining cost after NHIF’s coverage.
  • For example, if you require a surgical procedure in a private hospital and NHIF covers a portion of the expenses, you may need to pay the remaining balance as a co-payment. Additionally, if the cost of the procedure exceeds NHIF’s coverage, you will need to provide a top-up to cover the difference.
  • Specialized Services: Private hospitals often offer specialized services and advanced medical technologies that may not be available in public hospitals. By utilizing NHIF in private hospitals, you can access these specialized services, ensuring you receive the best possible care for your specific medical needs.
  • Choice of Hospital: NHIF allows its members to choose the hospital where they want to receive medical services. This means that if you prefer a private hospital over a public one, you have the freedom to select a private hospital within NHIF’s accredited network.

Procedure for Using NHIF in Private Hospitals

To use NHIF in a private hospital, follow these steps:

  1. Check Accreditation: Before seeking treatment in a private hospital, verify whether it is part of NHIF’s accredited network. You can visit NHIF’s official website or contact their customer service to obtain a list of accredited private hospitals.
  2. Confirm Coverage: Once you have chosen a private hospital, contact NHIF to confirm the level of coverage provided for the specific procedure or treatment you require. NHIF will provide you with information on the amount they will cover and any co-payment or top-up required.
  3. Pre-authorization: In some cases, NHIF requires pre-authorization for certain procedures or treatments. This means you need to obtain approval from NHIF before undergoing the procedure. Contact NHIF to determine if pre-authorization is necessary and follow the designated procedure.
  4. Co-Payment and Top-Up: Be prepared to make any required co-payment or top-up payments as discussed with NHIF. The private hospital will inform you of the amount you need to pay out of pocket and any additional costs not covered by NHIF. It’s important to clarify these details in advance to avoid any surprises.
  5. Submitting Claims: After receiving treatment in a private hospital, you will need to submit the necessary documents and claims to NHIF for reimbursement. The private hospital should provide you with an itemized bill and any other required documents. Ensure that you gather all the necessary paperwork, including receipts and medical reports, to support your claim.
  6. Timely Submission: It’s crucial to submit your claims to NHIF within the designated time frame. Failure to do so may result in a delay or denial of reimbursement. Check NHIF’s guidelines regarding claim submission and make sure to adhere to the specified deadlines.
  7. Reimbursement Process: Once NHIF receives your claim, they will review it and process the reimbursement accordingly. This may take some time, so it’s essential to be patient and follow up with NHIF if necessary. Keep track of your claim status and communicate with NHIF for any updates or clarifications.

Considerations and Limitations

While NHIF coverage in private hospitals offers flexibility and access to specialized services, it’s important to consider certain limitations and factors:

  • Coverage Limits: NHIF has specific coverage limits for different procedures and treatments. It’s crucial to understand these limits and ensure that the expenses incurred are within the covered range. If the cost exceeds NHIF’s coverage, you will be responsible for the additional expenses.
  • Availability of Services: Not all private hospitals within NHIF’s network offer the same range of services. Some may have limitations or restrictions on certain procedures or treatments. Before choosing a private hospital, ensure that they can provide the necessary services you require.
  • Wait Times: Private hospitals may have varying wait times for appointments and procedures. It’s essential to consider these factors when deciding on a private hospital and managing your healthcare needs. Discuss with the hospital about their appointment availability and estimated wait times.
  • Additional Costs: In addition to co-payment and top-up payments, there may be other costs associated with utilizing NHIF in private hospitals. These can include consultation fees, diagnostic tests, or other ancillary services. It’s advisable to inquire about these potential costs in advance to make an informed decision.


NHIF can be used in private hospitals, providing NHIF members with the flexibility to choose private healthcare facilities within NHIF’s accredited network. By understanding the process, requirements, and limitations, you can make informed decisions regarding your healthcare needs.

Utilizing NHIF in private hospitals allows access to specialized services and advanced medical technologies, ensuring that you receive quality care tailored to your specific requirements. Remember to check accreditation, confirm coverage, obtain pre-authorization if necessary, and submit your claims promptly.

With careful consideration and adherence to NHIF guidelines, you can leverage NHIF’s coverage in private hospitals for your healthcare needs in Kenya.

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